FAQs
Q: What is your return policy?
A: We offer a hassle-free return policy. If you're not satisfied with your purchase, you can return the item within 7 days of delivery. Please visit our Returns & Exchanges page for detailed instructions.
A: We offer a hassle-free return policy. If you're not satisfied with your purchase, you can return the item within 7 days of delivery. Please visit our Returns & Exchanges page for detailed instructions.
Q: How can I track my order?
A: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number on our website to track the status of your package.
Q: Do you ship internationally?
A: Yes, we offer international shipping to select countries. During the checkout process, you can enter your address to see if we ship to your location. Please note that international shipping may have additional fees and longer delivery times.
Q: What payment methods do you accept?
A: We accept major credit cards, such as Visa, Mastercard, and American Express. We also offer payment through PayPal for added convenience.
Q: How do I determine my size?
A: We provide a detailed sizing chart on each product page to help you find the perfect fit. Simply refer to the measurements provided and compare them to your own body measurements for guidance.
Q: Can I cancel or change my order after it has been placed?
A: We process orders quickly to ensure prompt delivery. If you need to make any changes or cancel your order, please contact our customer support as soon as possible. We will do our best to accommodate your request if the order has not been shipped yet.
Q: How long does it take to receive my order?
A: The delivery time depends on your location and the shipping method chosen. Typically, orders are processed within 1-2 business days, and shipping times range from 3-7 business days within the domestic region. International orders may take longer due to customs clearance.
Q: Are there any discounts or promotions available?
A: Yes, we periodically offer discounts and promotions. To stay updated on our latest offers, sign up for our newsletter or follow us on social media. Additionally, keep an eye out for seasonal sales and special events.
Q: How do I contact customer support?
A: We have a dedicated customer support team ready to assist you. You can reach us through the "Contact Us" page on our website or by sending an email to support@urbanarmour.in. We strive to respond to all inquiries within 24 hours.
Q: Do you offer gift cards?
A: Yes, we offer gift cards that can be purchased on our website. They make great presents for friends and family who love our brand. Gift cards are delivered electronically via email and can be redeemed during the checkout process.
Remember, if you can't find the answer to your question here, feel free to reach out to our customer support team. We are always happy to assist you!